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IT Field Technician

- Information Technology


Location: Cape Town & Johannesburg

Date Posted: 2019-01-10

Post Expire: 2019-01-18


Qualifications:
*Matriculation (Compulsory)
*MCSE or equivalent diploma (Compulsory) MCP (Advantage)
*A+ and N+ (Advantage)
*Valid Driver’s License and Own Reliable Transport (Compulsory)

Experience Required:
*3 Years’ Experience in the IT industry. (Desktop & Server Support)
*Desktop Hardware, Software (Microsoft Products) and Windows operating systems Peripheral installations and fault diagnosis
*Windows XP, Windows 7, Windows 8, Server 2003, Server 2008, Server 2012
*Knowledge of LAN cabling and topology (Ethernet)
*Solid work experience as a Desktop / Server & LAN field technician

Requirements:
*South African Citizen
*Fully Bi-Lingual
*Presentable with strong people skills
*Contactable references
*No Criminal Record and clean credit check
*Must be well organised, have good oral and written communication skills, leadership skills and a commitment to customer service
*Self-motivated with the ability to work with minimal direction
*Ability to handle confidential matters, set priorities, work well under pressure with attention to detail

Responsibilities:
*Resolve incidents on-site and remotely
*Load, Setup and Customize software/hardware and install PC’s, Printers and peripherals
*Hardware & Software fault diagnoses and problem solving on PC’s Printers and peripherals
*Fault diagnosis and problem solving on LAN (Ethernet)
*Load, setup and provide administrative support on Windows XP, Windows 7, Windows 8, Server 2003, Server 2008, Server 2012
*Roll out Hardware and Software
*Participate in Customer IT projects
*Adhere to internal Administration & Operational processes (Timesheets / PSA updating)
*Participate as part of a team and individually
*Available to work after-hours if required

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