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Business Solutions Manager

- Travel & Tourism


Location: CBD, Cape Town

Date Posted: 2018-11-21

Post Expire: 2018-11-30


Get in touch if you Get Excited By:
*Developing IT and technology systems - that are simple but effective, to solve business challenges. You will need initiative, plus best practices to help oversee the build of a reliable system.
*Using your technical expertise - in a fast moving environment with multiple systems, you will spend much of your day figuring out to integrate different systems. The role will test your capacity to understand customer experience, attention to detail, technical applications and processes married with a commercial approach to timescales, costs and deadlines

What traits/past experience should a Business Solutions Manager have/demonstrate?

Project Management:
*Scope definition (analysis and objective setting)
*Project plan / delivery vs timeline
*Project task assignment and feedback
*Sound Project Methodology

Development of Technology Systems:
*Track record of successfully developing systems
*API/integration of different technologies/software experience
*The role will involve Business Analysis, Development, Project Administration, Testing (QA) and Support/Training

Support:
*People skills (you will be the medium between users and system)
*High level of EQ
*Comfortable doing face-to-face training and trouble-shooting for users

Infrastructure:
*Understand and to resolve networking & telecom issues – more a technical role

Independent/Self-sufficient/Lean Startup Methodology:
*Capable of working independently and as part of a team as needed
*Someone who is aligned with an agile /lean startup methodology

Your Values match Theirs:
*Chase Exceptional Moments
*Always Mindful
*Make An Impact
*Passionate and Resolute
*Act with Integrity and Earn Trust

What traits should a IT Project Manager have?
*Well travelled and an infectious passion for travel
*Minimum of 5+ years of professional IT management experience
*Capable of self-management & self-actualization
*Problem-solving nature
*Strong project management skills
*Loves to be challenged and pushed outside of their professional comfort zone
*Familiarity with or willingness to dive deep into the workings of the following platforms / software: Travelyst, Tourplan, Travel Logic, Wetu, Craft CMS, *Sharpspring, Wordpress, Salesforce, G-Suite
Working (Full Stack) Knowledge:
-Server, Network, and Hosting Environment
-Data Modeling
-Business Logic
-API layer / Action Layer / MVC
-User Interface (PHP / HTML5 / CSS / Javascript including node)
-User Experience
-Understanding what the customer and the business need
-Integration of XML Feed

Day to day responsibilities:
Together with the CEO and other key stakeholders in the business you will be responsible for developing and executing on the project delivery plan for the various technology needs of the business: website, tour planning / operating system, CRM etc. Above all, you will be expected to deliver (multiple) effective solutions within short time-frames that solve business-critical problems, they favour simplicity over complexity, action over talk.


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