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Product & Contracting Manager

- Travel & Tourism

Location: CBD, Cape Town

Date Posted: 2018-11-19

Post Expire: 2018-11-30

*Train staff on key product and supplier lists to ensure familiarity and to prevent sales teams from selecting inferior / non-key product and suppliers
*Oversee the loading of rates of key suppliers into tourplan and ensure accuracy of rates
*Negotiate improved and best-in-industry terms & conditions which each of the key product / suppliers which are aligned with the business standard payment terms & conditions
*Negotiate over-rides and increase gross margin
*Develop an internal process to notify sales consultants of new and existing specials as well as pre-priced circuits from key product / suppliers
*Work with the marketing team to distribute the specials to the trade and online databases on a regular basis
*Develop a product training programme for the sales consultants to improve destination and key product / supplier know-how. You will scheduled regular supplier training, site inspections and other familiarization trips as necessary as well as test and monitor sales consultant’s knowledge and expertise
*Design, implement and manage product development strategies across various destinations. Your approach to product management is analytical and you will optimize performance according to specific KPIs to be agreed
*Management and maintenance of all product, wherever it is found, including on the company’s website, affiliate / partner websites and offline brochures. You will be required to ensure that all product is “on-brand” and the pricing, logistics and related information is up-to-date / accurate
*Supplier Contracts, training from suppliers, and rates up to date in the Drive for consultants
*Assist Consultants with supplier issues - surrounding invoicing, honoring agreed terms, guest complaints, and the like
*Analyse and monitor the performance (as measured by sales / profitability) of the various product listed on the company’s website and affiliate / partner websites and work closely with the sales and marketing teams to improve performance over time.
*Analyse and monitor sales performance vs agreed targets with key suppliers and work closely with the sales and marketing teams to improve performance over time

How Your Impact Will Be Measured:
*A quarterly 360 Degree Review Score from Sales Managers and Marketing Manager (will expect you to get a 5 out of 5 feedback score):
*Access to up-to-date product / supplier information
*Product training programme
*General assistance and support
*Review of negotiated Terms and Conditions with Key Suppliers (we expect to see a material improvement over time)
*Review of Conversion Rate % of Company’s Product (expect to see a material increase over time)
*Review of Gross Margin % (expect to see a material increase over time)

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