*Understanding business opportunities
*Understand Automation logistics
*Illicit, document and understand current processes that need to be automated + Ensure client approval
*Work with Dev team to come up with Architectural design & costing of automated solution
*Work with Dev team in sprints
*Involved with setting up transactional artifacts (e.g invoices, spreadsheets) required for completion of automation development
*Be involved with testing of automated solution
*Manage client expectation throughout delivery lifecycle
*Own all documentation required during lifetime of projects
*Completed 3 year degree / diploma
*Approx. 3 – 5 years’ experience in a BA capacity
*Must have worked in a client facing environment & be comfortable dealing with clients directly
*Good understanding of the SDLC (Ideally, have worked in QA, Testing, Dev capacities before or have good understanding of those roles)
*Passionate about Tech and Software
*Previous RPA experience (advantageous)
*Process Modelling experience (advantageous)
*Exposure to Business Process Re-engineering (advantageous)
To give some context around where the BA fits into the automation process:
The process flow of events are as such; Business analyst interviews client regarding process that requires automation. Once concluded the end result are user stories. Literally events of what the user does to complete the job. From the user stories the Architect will look to create a solution as to how the automation process will mimic what the user does. In most cases this is simply accessing the same application and navigating to where they need to be and replicating what the users do on that page.
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